Logistics & Distribution

We operate secure facilities in Auckland, Wellington, Christchurch, and other key centres. This distributed network means faster delivery times and lower freight costs. Your inventory can be split across locations for optimal coverage.

Urgent orders are prioritised through our system. Same-day dispatch for orders before cutoff, courier tracking for all urgent freight, direct delivery options for critical items. We understand that sometimes "urgent" really means urgent.

Yes, from simple collation to complex assembly. Information packs, sample kits, exhibition materials, welcome boxes — our teams accurately compile multi-component orders. Quality checks ensure every kit is complete and correctly assembled.

Comprehensive reporting through our portal. Stock levels, order history, delivery performance, usage patterns — all available real-time. Customised reports for your specific KPIs, automated scheduling for regular updates. Information that helps you make better decisions.

Through systematic processes and technology. Barcode scanning, pick confirmations, pack checks, photo documentation. Our accuracy rates exceed industry standards because we know mistakes cost everyone time and money. Getting it right first time is always cheaper.

We handle it all — from physical essential mail like invoices, statements, reminders and compliance notices, to direct marketing and multi-channel campaigns, eDMs, and full omni-channel campaigns that integrate print, email, SMS, and web ensuring every touchpoint reflects the same customer experience. Whether it’s a single letter or hundreds of thousands of items, physical, digital or a hybrid of both, we’ve got it covered.

Absolutely. We combine physical channels like direct mail and statements with digital channels to create consistent, multi-channel campaigns. It’s not one or the other — we use both to maximise reach, engagement, and effectiveness.

Yes. Our data services team can take your existing files, clean and process them, and integrate them seamlessly into your mailings — whether it’s print, email, or multi-channel campaigns.

Using our smart data tool suite, we can handle billions of records and automate workflows. That means faster turnaround, fewer errors, and flexibility to respond to urgent or changing requests - all while keeping your communications consistent and personalised.

The security and privacy of your information is our top priority. From transfer and storage to secure disposal, your data is safeguarded at every step.

All processing happens behind firewalls with strict controls over who can access your data, how it’s used, and how long it’s retained. Your information is encrypted both in transit and at rest, giving you peace of mind that it’s always protected.

We’re also proud to be ISO 27001 certified, demonstrating our commitment to data security, regulatory compliance, and risk management.

Absolutely. Blue Star can blend strategy, creative, and technical execution into a single seamless service, so your campaigns are cohesive, effective, and hassle-free.

Yes. Print is still a powerful part of the customer journey. Our digital print facilities allow for fully personalised letters to stitched booklets, with fully personalised content and marketing collateral - giving each recipient a tailored experience that increases engagement.

We match every job to the best-fit technology, ensuring cost-effective, high-quality results.

Quality is built into every step of your campaign. From data cleansing, validation and enrichment to physical mail production, we use a combination of automated checks and manual verification to make sure your communications reach the right audience accurately and on time.

Yes. For items that require more than standard inserting, we provide manual collation, packing, labelling, and campaign fulfilment, ensuring even complex campaigns run smoothly.

We have scalable production capacity and robust workflows to handle urgent projects. Plus, our business continuity systems mean your campaigns keep moving even in unexpected situations.

Yes. Because we can provide a full end-to-end service, we can be involved early in the campaign planning - from design and production through to mailing. By contributing ideas upfront and optimising materials, formats, and processes, we can help reduce postage costs and improve overall efficiency, passing real savings on to you.

Additionally, our experience with bulk mailings allows us to optimise lodgement and postal carrier choices, helping you achieve cost savings without compromising delivery times.

Yes! We work with New Zealand Post and DX Mail to deliver mail locally and worldwide, ensuring cost-effective and reliable distribution.

We work with clients across financial services, retail, health, government, education, not-for-profit, and utilities.